The (Positive) Reviews Are in …
The positive reviews keep rolling in for Ticksy, the simple web-based customer support app.
Douglas Kerr of The Marketing Technology Blog recently highlighted Ticksy as a potential “perfect system” for growing businesses that need to provide a ticket-based support system.
“It’s got all the features needed for a small development shop – with … an FAQ and knowledge-base, email notifications and responses, and ticket prioritization,” Kerr wrote.
Ticksy is an Envato-integrated web-based customer support app designed to be accessible for users, both in ease-of-use and price – just $5/user per month. It was developed by a team led by Justin Scheetz, Altitude Marketing’s Manager, Web Services.