Our Team

“Every engagement requires give and take to make progress and fulfill each clients’ unique goals on time and on budget. In the end, I love being able to share the final results of all the planning and collaboration with the client.”
Alex Hernandez
VP, Account management
Alex is passionate about building strong client partnerships rooted in trust, collaboration, and measurable success. She works closely with clients to align marketing strategy with business goals, ensuring engagements are not only effective and results-driven, but also seamless and rewarding for everyone involved. By combining strategic thinking with a relationship-first mindset, Alex helps clients navigate complex marketing initiatives while fostering long-term growth and partnership.
As VP of Client Engagement, Alex leads Altitude Marketing’s client engagement team, overseeing strategic account management, client success, and cross-functional collaboration across the agency. She manages a team of client engagement managers and project managers, helping ensure projects are executed efficiently, communication remains transparent, and client objectives stay at the forefront of every engagement. With a strong background in strategy, operations, and customer service, Alex is known for her ability to balance big-picture thinking with day-to-day execution, delivering impactful results while cultivating lasting client relationships.
A Lehigh Valley native, Alex graduated from Kutztown University with a bachelor’s degree in business administration and marketing. When she isn’t in the office, she can be found camping, hiking with her family, making wine, and baking world-class chocolate chip cookies.
