Category: Blog

Great Customer Experience Defines the Brand

Thank you Home Depot. Yes, I am thrilled with a big box store. I often rant about how a brand is so much more than a logo – it is the promise made to customers. It doesn’t start and end with a discussion of which color or type face to use. It’s about the verbal, […]

Written by on July 15, 2010

Top Five “Musts” for Your Website

I have lead dozens of seminars on electronic marketing. I’ve also talked with even more prospects and clients who have been burned by web developers who have no real marketing expertise. One thing’s certain: The more informed you are about using your website as a marketing tool, the better you’ll be able to blow the […]

Written by on June 17, 2010

Throwing Mud Against the Wall Is Not a Viable Marketing Approach

Too often businesses jump right to tactics instead of plotting out the big picture. They create a brochure, send out a press release, launch a website, visit a tradeshow. It’s understandable why this happens—tactics are actions. They can produce tangible short-term results, giving the impression that something bigger is being accomplished. Unfortunately, many businesses, especially […]

Written by on May 19, 2010

Rise to the Challenge of Writing an Elevator Speech [Updated for 2022]

The term “elevator speech” vaulted into business jargon years ago and still hasn’t lost favor. For those of you who managed to miss being bombarded with it, an “elevator speech” is a short, compelling description of who your company is, what it does, and why anyone should care–all laid out in the amount of time […]

Written by on May 11, 2010

U2’s Brilliant Cause Marketing

While 65,000 people partied outside Giants Stadium and flowed into the traveling spectacle known as “The 360 Tour” on September 25th…
I couldn’t help but notice the intense level of email address gathering by a highly motivated army of volunteers.

Written by on September 30, 2009